What percentage of your capacity are you running at on a daily basis? I suppose overall capacity is subjective and thus varies individually, I almost think of it in terms of potential. Here’s a few thoughts I had on the subject of capacity and accomplishment:

working at 50% capacity or less - The classic slacker. People that run at 50% capactity need to be moved out or quickly spurred to action. This could be the result of not being challenged by the team leader, or not taking any iniative on the part of the employee. These people typically “skate by” the system and are resented by others on the team that perceive themselves as working harder. The manager ultimately pays the price if anyone remains at this level.

50-75% capacity - This is your average employee – these people deliver day in and day out. The worker bee of the business that very simply gets work done. Occasionally something remarkable comes from this group, but typically they get the job done and go home at night and turn off. People who run at 50-75% capacity need vision, encouragement and recognition to reach to the next level.

75-100% capacity - These are the stars, people working on all cylinders every day. These are people who think about the next level constantly. They recognize the value of their individual contribution to the team’s goals and won’t settle for anything less. They push themselves and value management doing the same. They believe in themselves, they believe in the team and have a strong work ethic. Honest assesment, team recognition and promotion make them tick.

110% capacity - This ability is only available in short bursts – anything longer could result in burnout, improper balance and intense stress. Simply put, there are times that are more demanding, seasonal pressures of life, ministry or the workplace. People that can stretch beyond their typical capacity in small but significant bursts are rare and valued. They need to be honored, cared for and appreciated.

JG